Business UX is one of Brisbane Australia's outstanding IT companies, providing solutions that cover most IT infrastructure technologies. Our approach has allowed Business UX to grow rapidly in this competitive market place.
Business UX provides consulting for organisations that wish to take their IT services in hand, to reduce outlays and provide a better result for their customers and users. As part of our consultancy Business UX provides a full asset and software license compliance survey.
Services:
Business UX customers can avail themselves of multiple services
These include:
Help Desk
On line issue tracking/ticketing
Phone support
On site support
Remote support
Email support
The system has been developed to provide small to mid-sized organisations with integrated IT services.
The Business UX Managed Services System consists of the following elements:
Services Team:
Out Service Staff and contractors provide 24x7x365 to locations across Australia
Service Desk:
One phone is all it takes to activate a response from our experienced support engineers.
Issues that can be fixed remotely are else it automatically accelerated to on-site support .
A team of highly experienced support engineers, armed with the latest Help desk ticketing, issue tracking and diagnosis tools, able to provide 1st level thru 3rd level desktop, server and application support. We support all core Microsoft products along with a wide range of additional applications and technologies.
Operations Center:
One phone is all it takes to activate a response from our experienced support engineers.
Issues that can be fixed remotely are else it automatically accelerated to on-site support
A team of highly experienced support engineers, armed with the latest Help desk ticketing, issue tracking and diagnosis tools, able to provide 1st level thru 3rd level desktop, server and application support. We support all core Microsoft products along with a wide range of additional applications and technologies.
Managed Services:
We manage your:
Web Hosting
Domain Hosting
Anti-Spam solutions
Internet Service Providors etc.